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Private consultations

The costs of individual private consultations (not reimbursed by health insurance) is € 100,00 per 50 min. session.


Consultations reimbursed by health insurance

For clients insured by Dutch insurance companies (except OOM and Aon - for these, scroll down to International insurance)

Poradnia has deliberately not signed contracts with Dutch health insurers, as it believes it would undermine the high quality of treatment Poradnia endeavours to provide. Therefore clients who wish to be reimbursed for their treatment should check the extent of their policy with their insurer. You can also take a look at the table below to find out about your insurer's rate of reimbursement:


At the end of the therapy the invoice for the treatment is issued to you at the end of the treatment (the practice does not bill you monthly or per-session), and then you apply for reimbursement with your insurer. You will need to provide certain information to your insurer, which you can find here. Responsibility for payment and obtaining reimbursement lies solely with the client. 

For clients with international insurance (including OOM and Aon)

OOM Studying in the Netherlands Insurance holders are reimbursed up to €500 (Regular policy) or €800 (Extended policy), which correspond with Short and Medium therapy packages offered by Poradnia NL (see tariffs below). For more information, consult this coverage summary or contact OOM directly.

Aon Student Insurance holders are reimbursed up to 9 therapeutic sessions, which correspond with Medium package offered by Poradnia NL (see tariffs below). For more information, consult this policy conditions or contact Aon directly.

Treatments provided by Poradnia are usually accepted by most other international insurers such as Cigna, Allianz, or Bupa
German "krankenkassen" also offer reimbursement for the treatment abroad, depending on the scope of insurance policy
. Clients receive the bill directly at the end of the treatment and declare it with their insurance company.


Tariffs for insured care

The practice charges 100% of the maximum costs of psychological treatment as laid out by the  Dutch Healthcare Authority (NZa) for Basic Mental Healthcare (Basis GGZ). Below are therapeutic packages reimbursed by insurance and their corresponding costs:

Package Duration Number of sessions

Cost in 2017

Short up to 294 minutes 3 to 5 sessions* € 472,65
Medium up to 495 minutes 6 to 8 sessions € 805,34
Intensive up to 750 minutes 9 to 12 sessions € 1.262,82
Chronic up to 750 minutes max. 12 sessions € 1.165,48
Incomplete trajectory** up to 120 minutes 1 to 2 sessions € 192,92







* One session consists of 45 minutes of direct therapeutic contact + 15 minutes of indirect time (administration, care coordination)
** Incomplete trajectory happens when after the intake session the treatment is deemed unnecessary (e.g. if no psychological disorder is diagnosed) or inappropriate (e.g. if Basis GGZ treatment is insufficient to treat patient's problems). 


You can find up-to-date information on 2017 tariffs here


Tariffs for uninsured care (tarief onverzekerde zorg - overig zorgproduct/OZP)

In the Dutch mental healthcare system, the insurance reimburses the treatment of only certain psychological disorders and for set amount of time (see section above). Sessions exceeding the insurance package fall into so-called "overig zorgproduct" (OZP) category. If such consultations take place (upon previously agreed arrangement), they will still be payable by the client. The practice charges €100,00 per session for OZP consultations.


Payment for non-attendance

Standard payment for missed appointment is € 100,00 for face-to-face session, and € 60,00 for telephone consultation. The appointment is considered non attended if cancellation takes place less than 24 hours before previously agreed scheduled session. 


General Payment Conditions

Payment conditions for services provided by Poradnia are in line with the standard payment conditions as laid out by the Netherlands Institute of Psychologists. These are as follows:

These general terms and conditions are applicable to all consulting, assessment and treatment agreements, agreed upon orally and/or in writing between the psychologist/ coach and the client.

All fees, costs and other remuneration of the services provided by Poradnia, and agreed orally and/or in writing between the psychologist and the client must be paid either in cash after each session or within two weeks after the date of issuing invoice(s) for these services.

If the customer has not paid the amount due within the period indicated in point 2., or if the payment has not been received within ten days after the indicated payment period, the client is considered in arrears without any further written or oral notice. The client is then due on the outstanding amount to the psychologist + statutory interests.

In the case described in point 3., the psychologist is immediately entitled to collect the claim or to nominate third parties (e.g. bailiff) to collect the amount due. All judicial and extra-judicial costs associated with the collection of fees due shall be borne by the client.


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